Semantics Relevance

AT&T Resets Millions of Passcodes After Customer Records Are Leaked


Logical Analysis Report (click to view);
Knowledge Map (click to view)
*Knowledge Map Navigation: Spatial co-ordinations are initially random, and will automatically re-arrange to minimize complexity based on distance between relationships. Mouse down and drag to pan. Right click on the strategic diagram toggles between motion and stationary. Hover over abstract node (orange) to view abstractions. Hover over leaf node to view corresponding narrative. Left click on the leaf node expands the narrative to view full text.

Knowledge Diagram Navigation:

Spatial co-ordinations are initially random, and will automatically re-arrange to minimize complexity based on distance between relationships. Mouse down and drag to pan. Right click on the strategic diagram toggles between motion and stationary. Hover over abstract node (orange) to view abstractions. Hover over leaf node to view corresponding narrative. Left click on the leaf node expands the narrative to view full text.

Narrative Analysis - Report

Key Focus

  • In its report, TechCrunch said that "this is the first time that AT&T has acknowledged that the leaked data belongs to its customers, some three years after a hacker claimed the theft of 73 million AT&T customer records." ...
  • TechCrunch, which first reported on the passcode reset, said it informed AT&T on Monday that "the leaked data contained encrypted passcodes that could be used to access AT&T customer accounts.". . TechCrunch said it delayed publishing its article until the company "could begin resetting customer account passcodes." ...
  • No momentum supporting factor found

    Challenge supporting factors

  • (company,techcrunch)
  • (company,resetting)
  • (techcrunch,evidence)
  • Work-in-progress supporting factors

  • (company,information)
  • (company,techcrunch)
  • (company,web)
  • (company,telecommunications)
  • (company,social_security)
  • (company,services)
  • (company,representative)
  • (company,questions)
  • (company,phone)
  • (company,mailing)
  • (company,knowledge)
  • (techcrunch,resetting)
  • (techcrunch,representative)
  • (techcrunch,questions)
  • (techcrunch,article)

  • Time PeriodChallengeMomentumWIP
    Report16.67 0.00 83.34

    High Level Abstraction (HLA) combined

    High Level Abstraction (HLA)Report
    (1) (company,techcrunch)100.00
    (2) (company,information)89.19
    (3) (company,web)40.54
    (4) (company,telecommunications)37.84
    (5) (company,social_security)35.14
    (6) (company,services)32.43
    (7) (company,resetting)29.73
    (8) (company,representative)27.03
    (9) (company,questions)24.32
    (10) (company,phone)21.62
    (11) (company,mailing)18.92
    (12) (company,knowledge)16.22
    (13) (techcrunch,resetting)13.51
    (14) (techcrunch,representative)10.81
    (15) (techcrunch,questions)8.11
    (16) (techcrunch,evidence)5.41
    (17) (techcrunch,article)2.70

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    Supporting narratives:

    Please refer to knowledge diagram for a complete set of supporting narratives.

    • challenge - Back to HLA
      • . In its report, TechCrunch said that "this is the first time that AT&T has acknowledged that the leaked data belongs to its customers, some three years after a hacker claimed the theft of 73 million AT&T customer records." ...
      • High Level Abstractions:
        • (company,techcrunch)

    • challenge - Back to HLA
      • TechCrunch, which first reported on the passcode reset, said it informed AT&T on Monday that "the leaked data contained encrypted passcodes that could be used to access AT&T customer accounts.". . TechCrunch said it delayed publishing its article until the company "could begin resetting customer account passcodes.". . In its report, TechCrunch said that "this is the first time that AT&T has acknowledged that the leaked data belongs to its customers, some three years after a hacker claimed the theft of 73 million AT&T customer records." ...
      • High Level Abstractions:
        • (company,resetting)

    • challenge - Back to HLA
      • AT&T said that it did not know whether the leaked data "originated from AT&T or one of its vendors" and that it "does not have evidence of unauthorized access to its systems resulting in theft of the data set.". ...
      • High Level Abstractions:
        • (techcrunch,evidence)

    • WIP - Back to HLA
      • TechCrunch, which first reported on the passcode reset, said it informed AT&T on Monday that "the leaked data contained encrypted passcodes that could be used to access AT&T customer accounts.". . TechCrunch said it delayed publishing its article until the company "could begin resetting customer account passcodes." ...
      • High Level Abstractions:
        • (company,techcrunch)

    • WIP - Back to HLA
      • "To the best of our knowledge, the compromised data appears to be from 2019 or earlier and does not contain personal financial information or call history.". . The company said that "information varied by customer and account," but that it may have included a person's full name, email address, mailing address, phone number, Social Security number, date of birth, AT&T account number and passcode ...
      • High Level Abstractions:
        • (company,information)

    • WIP - Back to HLA
      • . The company said it would be "reaching out to individuals with compromised sensitive personal information separately and offering complimentary identity theft and credit monitoring services." ...
      • High Level Abstractions:
        • (company,information)

    • WIP - Back to HLA
      • The telecommunications giant AT&T announced on Saturday that it had reset the passcodes of 7.6 million customers after it determined that compromised customer data was "released on the dark web.". ...
      • High Level Abstractions:
        • (company,web)

    • WIP - Back to HLA
      • Nearly eight million customers and 65.4 million former account holders were affected by the data breach, the company said.. . The telecommunications giant AT&T announced on Saturday that it had reset the passcodes of 7.6 million customers after it determined that compromised customer data was "released on the dark web." ...
      • High Level Abstractions:
        • (company,telecommunications)

    • WIP - Back to HLA
      • The company said that "information varied by customer and account," but that it may have included a person's full name, email address, mailing address, phone number, Social Security number, date of birth, AT&T account number and passcode. ...
      • High Level Abstractions:
        • (company,social_security)
        • (company,phone)

    • WIP - Back to HLA
      • The company said it would be "reaching out to individuals with compromised sensitive personal information separately and offering complimentary identity theft and credit monitoring services.". ...
      • High Level Abstractions:
        • (company,services)

    • WIP - Back to HLA
      • It also said that it was starting a "robust investigation supported by internal and external cybersecurity experts.". . A company representative did not address specific questions about how the breach happened or why it went unnoticed for so long ...
      • High Level Abstractions:
        • (company,representative)

    • WIP - Back to HLA
      • It also said that it was starting a "robust investigation supported by internal and external cybersecurity experts.". . A company representative did not address specific questions about how the breach happened or why it went unnoticed for so long. ...
      • High Level Abstractions:
        • (company,questions)

    • WIP - Back to HLA
      • The company said that "information varied by customer and account," but that it may have included a person's full name, email address, mailing address, phone number, Social Security number, date of birth, AT&T account number and passcode ...
      • High Level Abstractions:
        • (company,mailing)

    • WIP - Back to HLA
      • "To the best of our knowledge, the compromised data appears to be from 2019 or earlier and does not contain personal financial information or call history." ...
      • High Level Abstractions:
        • (company,knowledge)

    • WIP - Back to HLA
      • . TechCrunch said it delayed publishing its article until the company "could begin resetting customer account passcodes.". ...
      • High Level Abstractions:
        • (techcrunch,resetting)
        • (techcrunch,article)

    • WIP - Back to HLA
      • A company representative did not address specific questions about how the breach happened or why it went unnoticed for so long. ...
      • High Level Abstractions:
        • (techcrunch,representative)

    • WIP - Back to HLA
      • A company representative did not address specific questions about how the breach happened or why it went unnoticed for so long.. . TechCrunch, which first reported on the passcode reset, said it informed AT&T on Monday that "the leaked data contained encrypted passcodes that could be used to access AT&T customer accounts." ...
      • High Level Abstractions:
        • (techcrunch,questions)